Privacy Policy

Effective Date: October 13, 2026
Last Updated: October 13, 2026

REIA America Entertainment Group (“REIA America,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our team, making event or membership inquiries, registering for events, or communicating with us by telephone, email, or text message.

This Privacy Policy explains what information we may collect, how we use and protect it, when we disclose it, and the choices available to you.

1. Business Contact Information

Business Name: REIA America Entertainment Group
Business Address: 1785 Kipling Street, Suite 1004, Lakewood, Colorado 80215, United States
Email: [email protected]
Telephone: +1 866-627-7939
Website: https://www.reia-america.com/home

2. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Contact information: Your name, email address, telephone number, mailing address, and other contact details you choose to provide.

Inquiry and membership information: Details you submit when asking about membership, events, reservations, programs, services, or other REIA America offerings.

Event and reservation information: Information needed to respond to event inquiries, manage registrations or reservations, and provide related assistance.

Communications: Information contained in emails, calls, text messages, forms, and other communications you have with us.

Marketing preferences and consent records: Your communication preferences, SMS consent status, the date and method of consent where recorded, and opt-out requests.

Website and technical information: Information such as browser type, device information, pages visited, referring pages, and general usage information, where collected through our website or its technologies.

Other information you provide: Any additional information you voluntarily submit to us.

Please do not submit sensitive personal information through a general inquiry form unless it is specifically requested and necessary for the service involved.

3. How We Collect Information

We may collect information when you:

Complete a contact, inquiry, membership, registration, or reservation form.

Voluntarily provide your telephone number or email address.

Choose to subscribe to informational or marketing text messages.

Contact our team by telephone, email, SMS, or another communication channel.

Attend or register for an event or participate in a program.

Visit or interact with our website.

Interact with service providers or platforms used to operate our website, manage inquiries, or deliver communications on our behalf.

We collect information through these methods only as permitted by applicable law and the relevant service or interaction.

4. How We Use Your Information

We may use personal information for legitimate business purposes, including to:

Respond to inquiries and requests.

Provide information about memberships, events, reservations, programs, and services.

Process event registrations or reservations and communicate related updates.

Provide customer care and concierge assistance.

Send service-related messages you have requested or consented to receive.

Send promotional messages only where we have the required consent or other lawful authorization.

Maintain records of consent, preferences, and opt-out requests.

Operate, maintain, secure, and improve our website and services.

Prevent fraud, misuse, unauthorized access, and other unlawful activity.

Meet applicable legal, regulatory, accounting, and recordkeeping obligations.

Enforce our agreements and protect our rights and the rights of others.

We do not use consent to receive informational SMS messages as permission to send marketing SMS messages. Where separate marketing consent is required, we obtain it separately.

5. SMS and Text Messaging Privacy

This section applies when you voluntarily opt in to receive text messages from REIA America Entertainment Group.

Types of Text Messages

Depending on the consent you provide, we may send:

Customer care and informational messages: Responses to inquiries, membership requests, event questions, reservation updates, and other service-related communications.

Event messages: Event announcements, registration information, reminders, confirmations, or updates related to an event you have requested information about or registered for.

Marketing messages: Promotional information about upcoming events, invitations, membership opportunities, special offers, and other REIA America experiences, where you have separately opted in to receive marketing texts.

We send only the categories of messages authorized by your consent and applicable law.

Voluntary Consent

SMS consent is voluntary and is not a condition of purchasing goods or services. Where our form offers separate informational and marketing SMS subscriptions, each choice is independent and must be actively selected by you. Consent boxes are not preselected.

Providing your telephone number alone does not automatically subscribe you to recurring marketing text messages.

Message Frequency and Charges

Message frequency varies depending on your interactions, the services requested, event activity, and the messaging program to which you subscribe. Message and data rates may apply. Your mobile carrier may charge you for messages and data under your mobile plan.

Opting Out

You may opt out of recurring text messages at any time by replying STOP to a message from us. After we process your request, we will stop sending messages covered by that opt-out, except for messages permitted by law or necessary to confirm the request.

If separate messaging programs are operated, an opt-out may apply to the program associated with the message from which you opt out. Contact us if you need assistance managing your preferences.

Getting Help

For SMS assistance, reply HELP to a message from us or contact:

Email: [email protected]
Telephone: +1 866-627-7939

Mobile Information and SMS Consent Protection

We do not sell, rent, or share mobile telephone numbers, text messaging originator opt-in data, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes. We do not transfer or sell SMS consent to another business for that business to send its own messages.

We may use service providers to support our communications and business operations, subject to appropriate restrictions and applicable law. Such arrangements do not authorize those providers to use SMS opt-in data or consent for their own independent marketing.

All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

6. When We May Disclose Other Personal Information

Apart from SMS opt-in data and consent, we may disclose other personal information in limited circumstances, such as:

Service providers: Vendors that help us operate our website, manage inquiries, maintain business systems, provide customer support, or deliver communications on our behalf.

Legal obligations: When disclosure is required by applicable law, a valid legal process, or a lawful request from a competent authority.

Safety and rights: When reasonably necessary to protect our rights, property, safety, users, or others, or to investigate suspected fraud or unlawful activity.

Business transactions: In connection with a proposed or completed merger, acquisition, restructuring, or sale of business assets, subject to applicable law and appropriate safeguards.

With your direction or consent: When you ask us to disclose information or otherwise authorize a disclosure.

We do not authorize third parties to use our customers' SMS opt-in data or consent for their own marketing.

7. Cookies and Website Technologies

Our website or its service providers may use cookies, pixels, analytics tools, and similar technologies to maintain website functionality, understand usage, improve performance, and, where applicable, measure marketing effectiveness.

You may be able to control cookies through your browser settings or any cookie preference tool provided on our website. Disabling certain cookies may affect website functionality.

If we use analytics or advertising technologies that collect information from visitors, we will handle that information in accordance with applicable law and any disclosures or choices presented on our website.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business and consent records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods depend on the type of information, the nature of the interaction, applicable requirements, and operational needs. When information is no longer required, we will take reasonable steps to delete it, securely dispose of it, or de-identify it where appropriate and lawful.

We may retain SMS consent and opt-out records for compliance, suppression, and recordkeeping purposes.

9. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security. You should use caution when sending information over the internet and contact us if you believe your information has been misused.

10. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to object to or restrict certain processing.

You may also withdraw consent for communications where consent is the basis for processing. You can opt out of SMS messages by replying STOP and can use any unsubscribe mechanism included in marketing emails.

To submit a privacy request, contact us using the details in the Business Contact Information section. We may need to verify your identity and the scope of your request before responding. Some information may be retained where required or permitted by law.

11. Children's Privacy

Our website and communications are not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If we learn that we have collected such information without the required authorization, we will take reasonable steps to delete it as required by law.

Our SMS messaging programs are intended for individuals aged 18 or older. We do not knowingly enroll individuals under 18 in these programs.

If you believe a child has provided personal information to us, please contact us so we can review the matter.

12. Third-Party Websites and Services

Our website may link to websites or services operated by third parties. We do not control their privacy practices and are not responsible for their content or policies. Please review the privacy policy of each third-party service before providing information to it.

A link to a third-party website does not necessarily imply endorsement by REIA America.

13. International Visitors

Our website and services may be accessed from locations outside the United States. If you provide information to us from another country, your information may be processed in the United States or another location where we or our service providers operate, subject to applicable law.

Where required, we will take appropriate measures for international transfers of personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. Additional notice will be provided where required by law.

Your continued use of our website after an update does not replace any consent that must be obtained separately.

15. Contact Us

If you have questions about this Privacy Policy, your personal information, or our messaging practices, contact:

REIA America Entertainment Group
1785 Kipling Street, Suite 1004
Lakewood, Colorado 80215
United States

Email: [email protected]
Telephone: +1 866-627-7939